1
Statutory Framework & Operating Authority
Logistics Hub Private Limited (hereinafter referred to as "the Company")
operates as an accredited Multimodal Transport Operator (MTO) licensed by the
Director General of Shipping, Ministry of Ports, Shipping and Waterways, Government of India, an
accredited IATA Cargo Agent, and a licensed Customs Broker
registered with Chennai Customs.
All international freight forwarding contracts, bills of lading, multimodal carriage operations,
customs EDI clearances, and warehousing services are governed strictly under the provisions of
the Multimodal Transportation of Goods Act, 1993, the Customs Act,
1962, and the Standard Trading Conditions established by the Federation of Freight
Forwarders’ Associations in India (FFFAI) and FIATA.
Statutory Notice: The Company acts as a principal carrier when issuing its
registered Multimodal Transport Document (MTD) and acts as an agent when arranging customs
clearance, domestic haulage, or airline space under standard airline air waybills (AWBs).
2
Scope of Services & Cargo Handled
The Company undertakes global logistics services encompassing:
- Ocean Freight: Full Container Load (FCL), Less than Container Load (LCL)
consolidation, Breakbulk, Reefer, and ISO tank shipments.
- Air Cargo: Scheduled carrier bookings, priority consolidated air freight,
and full/part charter flight operations.
- Customs EDI Brokerage: In-house documentation, HSN code verification,
ICEGATE filing, and physical port/terminal examination assistance.
- Surface & Multimodal Logistics: Port drayage, Container Freight Station
(CFS) stuffing, and Inland Container Depot (ICD) rail transit.
3
Multimodal Transport Document & Carrier Liability
Where the Company issues its registered Multimodal Transport Document (MTD / House Bill of
Lading), liability for loss of or damage to cargo shall be determined strictly pursuant to the
Multimodal Transportation of Goods Act, 1993:
- Limitation of Liability: In no event shall the Company’s liability exceed 2
Special Drawing Rights (SDR) per kilogram of gross weight of the goods lost or damaged, or
666.67 SDR per package, whichever is higher, unless a higher cargo value has been declared
prior to shipment and agreed in writing.
- Delay in Delivery: The Company shall not be liable for direct or
consequential economic losses arising from vessel rescheduling, air carrier transit
revisions, or customs inspections unless explicit delivery guarantees were executed under
formal Service Level Agreements (SLAs).
4
Shipper & Consignor Responsibilities
The shipper and consignor warrant and guarantee to the Company that:
- Accurate Cargo Particulars: All package counts, gross weights, volumes,
marks, and descriptions supplied for customs shipping bills and bills of lading are exact
and verifiable.
- SOLAS Verified Gross Mass (VGM): Shippers must provide certified tare and
gross container weights in strict accordance with the SOLAS convention prior to port gate-in
deadlines.
- Hazardous Cargo (IMDG & DGR): Dangerous goods, chemicals, lithium
batteries, or temperature-sensitive pharmaceuticals must be accompanied by valid Material
Safety Data Sheets (MSDS), UN packaging certificates, and DGR declarations. Failure to
declare hazardous properties shall hold the shipper fully liable for resulting penalties,
vessel damages, or terminal fines.
5
Quotations, Freight Rates & Demurrage
Freight rate quotations issued by the Company are based on ocean liner and airline tariffs, fuel
surcharges (BAF), currency adjustment factors (CAF), and terminal handling fees prevailing on
the quotation date. Quotations are subject to equipment availability and space allocation by
underlying shipping lines and air carriers.
Demurrage & Detention: Standard free days at origin/destination ports and
Container Freight Stations are determined by carrier guidelines. Any port storage, liner
container detention, or customs warehouse ground rent incurred beyond allotted free time remains
the sole liability of the merchant, importer, or consignee.
6
Invoicing, Payment Terms & Statutory General Lien
All invoices for freight charges, customs duty outlays, port disbursements, and ancillary
forwarding services are due and payable strictly within the pre-approved credit schedule. Unpaid
sums shall accrue interest at 18% per annum from the due date until full settlement.
General Lien on Cargo: The Company holds a general and specific possessory lien
on all cargo, bills of lading, airway bills, customs documents, and receivables in its custody
or control for all monies due and owing from the customer on any current or prior account. The
Company reserves the right to auction or detain cargo to recover outstanding freight and
expenses upon giving statutory notice.
7
Cargo Insurance & Risk Mitigation
Freight rates quoted by the Company do not include marine or cargo transit
insurance unless explicitly confirmed in writing on the freight booking
confirmation. Because carrier liability is legally restricted, shippers and cargo owners are
strongly advised to obtain comprehensive All-Risk Institute Cargo Clauses (A) Marine Insurance
covering origin warehouse to destination delivery.
8
Force Majeure & Governing Law
The Company shall not be liable for non-performance, loss, or delay occasioned by Force Majeure
circumstances beyond reasonable control, including acts of God, cyclones, maritime casualties,
war, geopolitical sanctions, port strikes, quarantine embargoes, ICEGATE server downtime, or
sovereign customs seizure.
All contracts, transactions, and disputes shall be governed exclusively by the laws of the
Republic of India. The courts situated in Chennai, Tamil Nadu, India shall
possess exclusive jurisdiction to adjudicate any claims arising out of or in connection with the
Company's services.